Terms of service

Last updated: October 24, 2026

1. Who we are and who these terms are for

CreatorAssets is a service of PMM IMPEX GmbH, [STRASSE HAUSNUMMER], [PLZ ORT], Germany ("we", "us"). These terms apply to every order of a pilot, a monthly plan or custom work. We work with businesses only, not with consumers. Your own terms and conditions do not apply, even if you refer to them.

2. Orders

A pilot is ordered by paying through the payment link on our website. A monthly plan or custom work is ordered by written confirmation (email is enough) of our offer. The contract is concluded when your payment is received or when we confirm your order.

3. What we deliver

We produce short-form video ads with AI presenters, in the quantities and formats listed in the plan you ordered. Each ad comes with captions, a visible AI label and the ad copy described in the plan. You give us the briefing materials: product page link, product images, target audience and the claims you can substantiate.

Delivery times (for example "72 hours") start once we have your complete brief and, where we send scripts or hooks for approval, once you have approved them. Delays caused by missing materials or late approvals extend the delivery time accordingly.

4. Revisions

Revisions are included as listed in your plan. A revision is a change to an existing ad, such as wording, captions, a cut or a hook. A new concept, product or presenter counts as a new ad.

5. Prices and payment

All prices are in USD and exclude VAT. Where VAT applies, it is added at the statutory rate; for businesses outside Germany the reverse-charge rules may apply. The pilot is paid in advance. Monthly plans are billed monthly in advance and run until cancelled. You can cancel a monthly plan with effect from the end of the current billing month; ads already paid for will still be delivered.

If we cannot deliver a pilot you have paid for, we refund it in full.

6. Your rights to the ads

Once paid, you receive a worldwide, non-exclusive, perpetual and royalty-free right to use, edit, cut and publish the delivered ads to advertise your own products and brand, on any channel and in any medium. No usage fees are charged on top of the plan price.

The presenters (their appearance, voice, name and character), our scripts as templates, our methods and tools remain ours. You may not use the presenters outside the delivered ads, create new content with them, use the ads to train AI models, or transfer the ads to third parties other than your agencies and service providers acting for you. If your plan includes category exclusivity or a dedicated presenter, we will not use that presenter for a competing brand while your plan is active.

7. AI labeling and honest advertising

Every ad shows a visible AI label. You agree not to remove it, to switch on the AI disclosure features of the platforms where you publish, and not to present the presenters as real people, customers or independent reviewers. Our presenters speak as brand presenters; they do not give testimonials.

8. Your materials and claims

You confirm that you hold the rights to the materials you send us (product images, logos, brand assets) and that the claims you give us are true and can be substantiated. We check the claims in each script against your product page, but you approve the final scripts and remain responsible for the advertising you publish and for compliance with the rules that apply to your products.

9. Samples

We sometimes create unsolicited samples for a brand to show what our ads could look like. Samples are not published by us. A sample may only be used as an ad after a paid order.

10. Confidentiality and references

We treat your briefing materials, results and business information as confidential. We will only show work for you as a reference with your permission.

11. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of an essential contractual obligation, limited to the foreseeable damage typical for this type of contract and in any case to the fees you paid in the twelve months before the damaging event. We are not liable for the performance of your ads, for decisions of advertising platforms, or for lost profit.

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes is [GERICHTSSTAND-ORT], Germany, as far as legally permitted. If any provision is invalid, the rest of these terms remain in force.

Questions: hello@getcreatorassets.com